Customize Microsoft Dynamics NAV (Navision) - Yes Or No?

Written on February 4, 2015 by Caterina Lyng

If you are considering whether or not to customize Microsoft Dynamics NAV (Navision), this blog post offers you some points to consider.

Avoid Customization?

The greatest challenge with the selection of an ERP software solution is to match business processes with those of an ERP. The perfect ERP solution that doesn't require any customization in order to be match for your specific company most likely does not exist.

Usually, what is required to achieve a successful ERP implementation is a combination of both ERP customization and modification of business processes.

Dynamics NAV & Customization

Dynamics NAV is designed to be a flexible ERP that covers most business processes out of the box. However, if your business processes cannot be modeled in Dynamics NAV, customization can be an option - along with add-ons and specialized solutions developed by Microsoft Partners.

Microsoft Dynamics NAV

Microsoft Dynamics NAV (Navision)

Before You Customize

Over the years, many Microsoft Partners have specialized in specific business areas, types of businesses, or industries, and one or more of these tested solutions may already have the functionality you need.

Before starting a customization project, it would be a good idea to do a search for Microsoft Partner developed add-ons or complete industry-specific solutions like the ones we develop at TRIMIT.

Customized vs Industry-Specific ERP

  • If you choose to customize your ERP, you carry the solution and its further development in collaboration with the vendor.
  • If you buy an industry-specific ERP, the further development is carried by companies and partners in your industry in collaboration with the supplier.
Customized ERP vs Industry-Specific ERP

Customized ERP vs Industry-Specific ERP

Issues With Customization

Customization if often a concern for companies that are about to implement an ERP or who are already using an ERP.

Customization can continuously affect the organization through:

  • Increased maintenance costs & difficult upgrades
    The customized code often needs to be rewritten to support newer versions of the original software. This can lead to a company postponing upgrades for a long time.
  • Increased complexity
    You rely on software developers documenting and knowing what has been added or modified in your ERP and how this affects your entire solution.
  • Uncertain support from original supplier
    If changes have been made to the standard application, the original supplier might not be able to support your custom solution.

With issues such as the ones mentioned above, it is recommended that your level of customization remains minimal, yet deep enough to accommodate all of your business needs.

TRIMIT Information

If you would like to know more about TRIMIT's industry-specific solutions for apparel & fashion, furniture & home furnishings, and product configuration, please see the page Solutions.

For a free demo by one of our product specialists, please fill out the form on the page Request a Demo.

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